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  • Terms and general conditions

    PRICE
    Price are in Swiss Francs (CHF), includes taxes and VAT, excluded tourist taxes (per person/night from 12 y.o., CHF 4.-).

    INFORMATION AND RESERVATIONS
    For Online-reservations: www.hotelengiadina.ch and www.cruschalva.ch, per telephone +41 81 851 54 54, or per e-mail: mail@hotelengiadina.ch

    CHECK-IN
    The booked room are at your disposal from 3:00 pm. 

    CHECK-OUT
    We ask you kindly to leave te room till 11:00 am. If you need a late check-out, please contact the reception desk (previous availability): cost CHF 10.- per started hour.

    DOGS / PETS
    Your pets are also welcome: cost CHF 20.- per pet/night without food, but they cannot enter the restaurants and the common areas.

    GARAGE
    Garage spot on charge (according local valid Price).

    PAYMENT
    In order to register definitively your reservation, a valid credit card is requested. Payments are possible by credit card, bank transfer or cash. For payment in advance is requested a valid credit card number with expiry date.
    For bank Transfer:
    Bank: Credit Suisse, CH 8070 Zürich
    Account Name: Dmura AG, via San Bastiaun 13, CH 7524 Zuoz
    Account number: 80-500-4
    Clearing Nummer: 4835
    IBAN: CH06 0483 5032 2500 2100 0
    BIC: CRESCHZZ80A

    CREDIT CARDS
    EC-Cards (Maestro) as well as credit cards (except Diners) are welcome. We do not accept any checks. 

    CANCELLATION CONDITIONS:
    If cancelled or modified up to 7 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
    Please consider that after definitive booking the above cancellation conditions are accepted as well as the charge of the fees on your credit card. A travel insurance is suggested.

    RESPONSABILITY
    We cannot guarantee immediate and actual online information. There is no responsibility for missing internet services, problems from third persons, any imported files (as virus) and for links to other internet pages.

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    Phone: +41 81 851 54 54

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